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Continental USA: We offer a standard flat-rate shipping cost of $19 to anywhere in the Continental United States. Orders from Alaska & Hawaii will be charged an additional $15 on top of the standard $19. Your items will be safely and securely packaged and sent via UPS Ground. (3-6 Business Days) Canada: Shipped via USPS - $42 Europe: Shipped via USPS - $80 All Other Locations Shipped via USPS - $100 Note: For information on multiple item shipping savings or next day delivery, please contact our sales support team before you place your order. For Australian customers, put "None" in the "State" box when filling out your customer & shipping information. sales@ansenusa.com
Returns There is a 20% restocking fee for returned orders. We allow returns or exchanges within 30 days. You must call us before returning a product. Returns must be in new condition. All special order sales are final. Special orders are orders with customization (such as custom machining or special powder coating), products on-sale, products purchased from our "Specials" section on our website, or any Laser Engraved merchandise. If you have received damaged, defective or incorrectly shipped merchandise contact our customer service department immediately at 310-534-1837.